Privacy Policy
Our contact details
Name: Nicola Hunter
Address:
Phone Number:
Email: loveyoganic@gmail.com
The type of personal information we collect
We currently collect and process the following information:
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We receive, collect and store any information you enter on our website or provide us in any other way.
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In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.
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We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
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We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information stored with our third party payment provider Stripe), comments, feedback, product reviews, recommendations, and personal profile.
How we get the personal information and why we have it
The personal information we process is provided to us directly by you for one of the following reasons:
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To provide and operate the Services
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To provide our Users with ongoing customer assistance and technical support
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services through third party cookies such as Google Analytics & Meta Pixels.
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To comply with any applicable laws and regulations
This website collects personal data to power our site analytics, including:
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Information about your browser, network, and device
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Web pages you visited prior to coming to this website
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Your IP address
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This information may also include details about your use of this website, including:
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Clicks
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Internal links
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Pages visited
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Scrolling
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Searches
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Timestamps
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We share this information with Wix.com our website provider and Google, our analytics & marketing performance provider to learn about site traffic and activity.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
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Your consent. You are able to remove your consent at any time. You can do this by contacting loveyoganic@gmail.com
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We have a legal obligation.
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We have a legitimate interest.
How we store your personal information
Your information is securely stored.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We keep your account information for 7 years. We will then dispose your information by deleting this from our database and servers.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at loveyoganic@gmail.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at loveyoganic@gmail.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.